Hill gives a case study of the application of the "Master Mind".
An auto dealer paired up his salesman and set a quota of 1 sale per week. Those who met the quota got special treatment. The pairings meant that people had partners they could rely on and the quota gave them goals to achieve. People seem to work better when they do not work alone and when they agree on what needs to be done.
- from page 118.
Posts
6 years ago
No comments:
Post a Comment